The following are estimated processing and delivery times. We make every effort to fulfill orders as quickly as possible. Please understand we are a team of humans, working with human hands, and human brains. We aren’t perfect.

Processing

Order processing takes place during normal business hours, Monday through Friday. please allow 1-2 days for processing. Orders received after 5 PM will begin being processed the following business day.

Shipping

We ship domestically to the 48 contiguous states. Shipping times depend on your location in the USA. If you live down the street from us in Michigan, you’ll get it faster than if you live in Hawaii. The USPS site quotes, but does not guarantee, 2-8 business days for domestic delivery. If a package can’t be delivered due to an error entering your shipping address, TheRoyal.biz is not responsible for any additional fees that may incur in order to reroute or reship the package.

For your convenience, we offer three shipping options:

  • Standard Shipping: Free Shipping
  • Expedited Shipping: Flat $9.99.
  • Express Shipping: Flat $17.99.

Note: we do not offer Expedited or Express shipping options to P.O.boxes, Alaska, Hawaii, or Puerto Rico.

Order cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)

Our Delivery Partners

  • USPS
  • UPS

Shipment confirmation and order tracking

You will receive a Shipment Confirmation email once your order contains your tracking number(s). The tracking number will be active within 24 hours

Damages

Royalhoneyya is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Item Never Received 

Customers can contact us by email if he/she never received the item. We will contact our shipping department and delivery agent to find out the status of the product.

If you have any questions or require further assistance regarding the shipping policy, please do not hesitate to contact our customer support team.

Phone: +1 313-819-8592
Email: support@royalhoneyya.com
Address: 5841 Appoline St, Dearborn, Michigan, 48126, United States