Shipping Policy
Shipping Policy
We are committed to delivering your premium honey products and supplements swiftly and securely from our facility in Michigan to your doorstep — anywhere in the United States.
Last Updated: January 2025 · Effective Immediately
Order Processing Time
At Royal Honey YA, we understand that when you place an order, you want it as quickly as possible. That is why we have streamlined our fulfillment process to ensure your products are dispatched with exceptional speed and care.
All orders are processed within 0–1 business days from the time of purchase. Business days are defined as Monday through Friday, excluding federal holidays observed in the United States.
Orders placed before 2:00 PM Eastern Standard Time (GMT-05:00, Detroit) on a business day will be processed and shipped the same day. Orders placed after the cutoff time, or on weekends and holidays, will be processed on the next business day.
Once your order has been processed and handed off to the carrier, you will receive a confirmation email containing your tracking number and estimated delivery date. Please ensure your email address is entered correctly at checkout.
Shipping Methods & Rates
Royal Honey YA offers three carefully selected shipping options to accommodate every customer’s needs — from complimentary standard delivery to expedited and express services for those who require their products sooner.
| Shipping Method | Estimated Delivery | Carrier | Cost |
|---|---|---|---|
| Free Standard Shipping | 5–8 business days (Mon–Fri) | USPS or UPS | FREE |
| Expedited Shipping | 3–4 business days (Mon–Fri) | FedEx or UPS | $9.99 |
| Express Shipping | 2–3 business days (Mon–Fri) | FedEx or UPS | $17.99 |
Free Standard Shipping is available on all orders with a minimum subtotal of $39.99. Orders below this threshold may select Expedited or Express shipping at the rates listed above. Many of our bestsellers — such as Black Horse Royal Honey ($39.99) and Black Bull Extreme Honey ($49.99) — qualify for free shipping on their own.
The shipping method you select at checkout determines the estimated delivery window. Please note that delivery timeframes begin after your order has been processed and shipped, not from the time the order is placed.
How Your Order Gets to You
From the moment you complete your purchase, our team works diligently to ensure your products are carefully packaged and dispatched. Here is our streamlined fulfillment process:
Order Confirmed
Your order is received and a confirmation email is sent to you immediately with your order details.
Packed & Shipped
Within 0–1 business days, your items are carefully packaged and handed to the carrier. A tracking number is emailed to you.
Delivered
Your package arrives at your door within the estimated delivery window based on your chosen shipping method.
All shipments originate from our facility in Michigan. Delivery times are estimated based on the destination address and the carrier’s standard transit schedules. Rural or remote addresses may experience slightly longer delivery windows.
Order Tracking
We believe in complete transparency throughout the shipping process. Once your order has been dispatched, you will receive an email notification containing your unique tracking number and a direct link to track your package in real time.
You may also track your order at any time by visiting our dedicated tracking page:
Visit royalhoneyya.com/tracking-status/ and enter your order number or tracking number to view the latest status of your shipment. Please allow up to 24 hours after receiving your shipping confirmation for tracking information to become active in the carrier’s system.
If your tracking information has not updated for more than 5 business days, or if you have not received a shipping confirmation email within 2 business days of placing your order, please do not hesitate to contact our support team.
Shipping Restrictions & Important Notes
Please review the following important details regarding our shipping services to ensure a smooth delivery experience:
Domestic Shipping Only
At this time, Royal Honey YA ships exclusively within the United States, including all 50 states and U.S. territories. We do not currently offer international shipping. We are working to expand our delivery reach and will announce any changes on our website.
P.O. Box & APO/FPO Addresses
Free Standard Shipping via USPS is available to P.O. Box and APO/FPO/DPO addresses. However, Expedited and Express shipping options (fulfilled by FedEx or UPS) cannot deliver to P.O. Boxes or military addresses. Please provide a physical street address if selecting these premium shipping methods.
Address Accuracy
Please double-check your shipping address before completing your order. Royal Honey YA is not responsible for packages delivered to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address, the customer will be responsible for any additional shipping charges required to reship the order.
Signature Requirements
For the security of high-value orders, we reserve the right to require a signature upon delivery. If a signature is required, the carrier will make multiple delivery attempts. If you are unavailable, the carrier will leave instructions for pickup or rescheduling. Orders over $100 may require signature confirmation at our discretion.
Discreet Packaging
All Royal Honey YA orders are shipped in plain, unmarked packaging with no product descriptions or branding visible on the exterior. Your privacy is our priority. The return address will display our business name and Michigan address only.
Frequently Asked Questions
Below are answers to the most common shipping-related questions we receive from our valued customers.
Can I change my shipping address after placing an order?
If your order has not yet been processed and shipped, we may be able to update your shipping address. Please contact us immediately at support@royalhoneyya.com or call +1 586-328-7715 with your order number and the corrected address. Once an order has been handed to the carrier, address changes are no longer possible.
Can I change my shipping method after checkout?
Shipping method changes may be accommodated if the order has not yet been processed. Please reach out to our team as soon as possible at support@royalhoneyya.com. Any price difference between shipping methods will be charged or refunded accordingly.
What happens if I’m not home during delivery?
For standard deliveries, the carrier will typically leave the package at your door, mailbox, or a secure location as per their standard procedures. For deliveries requiring a signature, the carrier will leave a notice with instructions for pickup or redelivery scheduling. We recommend using a delivery address where someone is available to receive the package.
Do you ship on weekends or holidays?
Our warehouse processes and ships orders Monday through Friday only. Orders placed on weekends or federal holidays will be processed on the next available business day. While our team does not ship on weekends, carriers may still deliver packages on Saturdays depending on the service level and your location.
How do I qualify for free shipping?
Free Standard Shipping is automatically applied at checkout when your order subtotal reaches $39.99 or more. No coupon code is required. Popular products like Black Horse Honey ($54.99) and Dragon Candy Power ($84.99) easily meet this threshold on their own.
Do you offer same-day delivery?
While we do not offer same-day delivery, orders placed before our 2:00 PM EST cutoff are shipped the same business day. Our fastest option — Express Shipping — delivers within 2–3 business days via FedEx or UPS for $17.99.
Shipping Delays & Issues
While we strive to ensure every order arrives within the estimated delivery window, certain circumstances beyond our control may occasionally cause delays.
Potential Causes of Delay
Delivery times are estimates provided by the carrier and are not guaranteed. Delays may occur due to:
Weather & Natural Events
Severe weather conditions, natural disasters, or other force majeure events may impact carrier transit times. In such cases, the carrier will resume normal delivery schedules as soon as conditions permit.
Peak Season & High Volume
During peak shopping periods (such as holidays, Black Friday, and promotional events), carriers may experience higher-than-normal volume, which can extend transit times by 1–3 additional business days. We recommend selecting Expedited or Express shipping during these periods if time-sensitive delivery is important.
Lost or Damaged Packages
If your package appears to be lost (no tracking updates for 7+ business days) or arrives damaged, please contact us within 48 hours of the expected delivery date. We will work with the carrier to file a claim and arrange a replacement or refund at no additional cost to you. Please retain all original packaging and take photographs of any damage for claim purposes.
Royal Honey YA is not liable for delays caused by the carrier after the package has been shipped. However, we will always do our best to assist you in resolving any delivery issues. Your satisfaction is our highest priority.
Have a Question About Your Shipment?
Our dedicated support team is here to help you with any shipping inquiries, tracking concerns, or delivery issues.
Contact Our Shipping Team
If you have any questions, concerns, or special requests regarding your shipment, our customer service team is ready to assist you. We typically respond within one business day.
Customer support hours: Monday – Friday, 9:00 AM – 5:00 PM Eastern Standard Time. Inquiries received outside of business hours will be addressed on the next business day.