Placing an order is simple! Just browse our shop, add your favorite products to the cart, and proceed to checkout. You can choose from a range of payment options and select the shipping speed that works best for you. Once your order is confirmed, you’ll receive a confirmation email right away.

We accept all major credit and debit cards, as well as Zelle and Chime for direct payments. At checkout, you’ll see all available payment options. If you’re paying via Zelle or Chime, please make sure to include your order number in the reference so we can match your payment quickly.

We process orders fast — typically within 0–1 business days! If you need to make changes or cancel, please contact us as soon as possible at support@royalhoneyya.com or call +1 586-328-7715. If your order hasn’t shipped yet, we’ll do our best to accommodate your request. Once it’s shipped, changes may not be possible, but we’ll always try to help.

Our daily order cutoff is 2:00 PM Eastern Standard Time (Detroit). Orders placed before this time are processed the same business day. Orders placed after the cutoff will be processed the next business day. This means if you order in the morning, your package could be on its way that very afternoon!

Absolutely. Your security is our top priority. Our website uses SSL encryption and industry-standard security protocols to protect your payment information. We never store your full credit card details on our servers. You can shop with complete peace of mind.

We offer three shipping options to fit your needs:

• Free Standard Shipping: 5–8 business days (Mon–Fri) via USPS or UPS. Available on orders of $39.99 or more.
• Expedited Shipping: 3–4 business days (Mon–Fri) via FedEx or UPS for $9.99.
• Express Shipping: 2–3 business days (Mon–Fri) via FedEx or UPS for $17.99.

All shipping timeframes are in business days and don’t include weekends or holidays.

Our processing time is 0–1 business days. Orders placed before our 2:00 PM EST cutoff are typically processed the same day. After processing, transit time depends on the shipping method you selected at checkout.

Free Standard Shipping is available on all orders of $39.99 or more. Your order will be shipped via USPS or UPS and typically arrives within 5–8 business days. It’s an easy threshold to hit — for example, our Black Horse Royal Honey 24-Pack at $39.99 qualifies automatically!

Once your order ships, you’ll receive an email with your tracking number and a link to follow your package. You can also visit our Track Order page anytime to check the status. Just enter your order number and you’ll see real-time updates on where your package is.

Our shipping operates Monday through Friday. Orders placed over the weekend or on holidays will be processed the next business day. All delivery timeframes (5–8, 3–4, or 2–3 business days) count only weekday business days.

First, check your tracking information on our Track Order page. Sometimes packages experience minor delays, especially during peak seasons. If your tracking shows delivered but you haven’t received it, or if there’s been no update for several days, please reach out to us at support@royalhoneyya.com or call +1 586-328-7715 and we’ll investigate right away.

We offer a generous 90-day return window from the date of purchase. We accept returns even if the box has been opened. However, we do charge for any individual units that have been opened or used — those items won’t be refunded, but unused units will be.

Important: You must contact our support team before initiating any return. Please reach out to us at support@royalhoneyya.com or call +1 586-328-7715 to receive your return instructions. Do not ship anything back without contacting us first.

The customer is responsible for paying return shipping costs. Additionally, the original shipping fee you paid at checkout is non-refundable under all circumstances. We recommend using a trackable shipping method for your return so you can confirm delivery.

Yes! We do accept returns on opened boxes. However, any individual units that have been opened or used will be charged — you’ll only receive a refund for the unused, sealed units in the box. For example, if you purchased a 12-pack and used 3, you’d be refunded for the 9 unused units.

Remember to contact us first at support@royalhoneyya.com before sending anything back so we can provide you with return instructions.

Once we receive and inspect your return, refunds are typically processed within a few business days. The exact timing depends on your payment method — credit card refunds may take 5–10 business days to appear on your statement, while Zelle refunds typically appear within 2–3 business days after approval.

Starting a return is easy — just contact us first! Reach out via email at support@royalhoneyya.com or call us at +1 586-328-7715 with your order number and reason for return. Our team will provide you with detailed return instructions. Please do not ship any items back without contacting us first, as returns sent without prior authorization may not be processed.

To avoid delays, please follow these instructions carefully when requesting a Zelle refund:

• Cancel before shipment: You’ll receive a full refund.
• After shipment or preference returns: The product price is refunded, but the shipping fee is kept.
• Timing: Once approved, Zelle refunds typically appear within 2–3 business days.
• Fastest matching: Include your Order Number in the Zelle reference, or make sure the Zelle name matches the name on your order.
• Important: If the Zelle phone number or email you used is different from what was entered on your order, please provide the exact Zelle phone or email when contacting support at support@royalhoneyya.com.

For Chime refunds, here’s what you need to know:

• Required: Provide your Chime username when contacting our support team at support@royalhoneyya.com.
• Cancel before shipment: You’ll receive a full refund.
• After shipment or preference returns: The product price is refunded, but the shipping fee is kept.

Having your Chime username ready when you reach out helps us process your refund as quickly as possible.

No worries — just let us know! When you contact our support team, provide the exact Zelle phone number or email (or Chime username) that you’d like the refund sent to. This helps us match your refund correctly and avoids any delays. You can reach us at support@royalhoneyya.com or call +1 586-328-7715.

We stock sealed products from established honey and confection brands; each item’s details are listed on its product page. If anything about your order isn’t right, our returns policy applies — contact us and we’ll make it right.

We have a great selection designed specifically for women! Popular picks include the Kangaroo Pink Pill For Her ($8.99) and the Kangaroo Watermelon Liquid Shot For Her ($7.99). Browse our full For Her collection to find the perfect fit.

Great question! Here’s a quick breakdown:

• Honey: Traditional royal honey sachets — like our bestselling Black Bull Extreme Honey ($49.99). Taken directly or mixed with a beverage.
• Pills: Convenient capsule form — like the Stiff Rox Triple Pills ($10.99). Quick and easy to take on the go.
• Candy & Chocolate: A delicious way to enjoy the benefits — like the Dragon Candy Power ($84.99) with 60 pieces per pack.

All formats deliver excellent results — it’s really about your personal preference!

For best results, store your products in a cool, dry place away from direct sunlight. Keep honey sachets sealed until you’re ready to use them. Pills and candy should be kept in their original packaging. There’s no need for refrigeration unless specifically noted on the product packaging.

Yes, we do! Check out our Combos section for specially curated bundles that offer great value. Bundles are also a fantastic way to hit the $39.99 threshold for free standard shipping.

Nope! You can check out as a guest. However, creating an account gives you perks like faster checkout, order history, and the ability to save items to your wishlist. It only takes a minute and makes future orders even easier.

Head over to our Track Order page and enter your order number. You’ll get real-time updates on your package’s location and estimated delivery. You’ll also receive tracking details via email once your order ships.

First, check your spam or junk folder — sometimes emails end up there. If you still can’t find it, reach out to us at support@royalhoneyya.com with the name and email you used at checkout, and we’ll resend your confirmation right away. Don’t worry — if your order went through, we’ve got you covered!

We’re always happy to help! You can reach us through any of these channels:

• Email: support@royalhoneyya.com
• Phone: +1 586-328-7715
• Contact Page: Visit our contact form

We aim to respond to all inquiries within 24 hours during business days. For urgent matters, calling is the fastest way to reach us.